Terms of Governance

AI use is fully disclosed across the platform. Every AI-generated output — a biological age score, a risk flag, a draft intervention — is versioned and logged. Personally identifiable health information is de-identified before any model receives it. Models surface biomarker patterns and draft recommendations; they never issue a diagnosis or finalize a patient's care plan.

A licensed clinician on the care team may accept, edit, or override any AI-generated finding or recommendation before it reaches a patient. Every clinician action is recorded together with its rationale. No deletion of care records is permitted — corrections and updates are appended, so a patient's full longitudinal history remains reconstructable.

Zen Longevity360 is designed to align with HIPAA (United States), GDPR (European Economic Area), and India's Digital Personal Data Protection Act, 2023, for every patient and partner clinic on the platform. See our Regulatory Compliance page for the full breakdown of how each applies.

Wearable signals, lab biomarker panels, and EMR/EHR integrations are normalized into HL7 FHIR R4 resources at ingestion. Enterprise and clinic engagements include integration documentation and data-flow diagrams, so partners can see exactly what data moves where and why.

Zen Longevity360 functions strictly as wellness and clinical decision-support software. Biological age scores, risk stratification, and intervention suggestions are informational and non-diagnostic. The platform does not render autonomous medical diagnoses or treatment decisions — final clinical judgment and care decisions remain the sole responsibility of the treating, credentialed physician.

Biomarker and wearable data ingestion runs on high-availability infrastructure with defined uptime commitments. New lab results and wearable syncs are normalized and reflected in the clinician's dashboard shortly after receipt, so care teams are always working from current data.

For questions regarding platform governance, clinician review workflows, or operational SLAs, please contact our governance team.