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PV CASE SOFTWARE FOR MODERN PhARMACOVIGILANCE TEAMS

Review faster.
Defend every decision.

Zen Case AI is pharmacovigilance case software built to turn complex safety cases into structured, review-ready intelligence.

Automate triage. Accelerate MedDRA coding. Score case quality. Generate narratives. Keep every action attributable and auditable.

AI for medical review. Built for regulated workflows.

For Pharmacovigilance Teams · Sponsors · CROs · Safety Operations

Zen Case AI Dashboard - Medical Review & Safety Workspace
THE PLATFORM

Medical review, rebuilt for modern pharmacovigilance.

Zen Case AI combines AI-assisted review with deterministic workflows and audit-ready controls.

ICSR TRIAGE

Find what matters faster.

Automatically review incoming safety cases and prioritize them for human assessment.

Triage → Prioritize → Review

MedDRA CODING

Code with clinical context.

Navigate the MedDRA hierarchy with AI-assisted coding recommendations designed to support consistent medical review.

LLM-assisted. Human-approved.

CASE QUALITY

Know the quality before you sign.

Every case receives an objective 0–100 quality score based on defined review criteria.

Detect gaps. Fix them. Measure improvement.

REGULATORY NARRATIVES

From case data to review-ready narrative.

Generate structured regulatory narratives from case information and clinical context.

Draft faster. Review smarter. Approve with confidence.

21 CFR PART 11

Built for regulated workflows.

Electronic records need more than an AI model. Zen Case AI supports 21 CFR Part 11 requirements through controlled electronic records, attributable actions, and electronic signatures.

Dual Electronic Signatures

Require independent review and approval with two electronic signatures.

Append-Only Audit Trails

Create a persistent record of actions and changes.

Attribution

Know who performed an action and when.

Review & Approval

Keep human oversight at the point of regulatory decision.

AI assists. Authorized users approve.

THE WORKFLOW

From intake to approval.

1

Ingest

Bring the safety case into the workflow.

2

Triage

AI identifies and prioritizes case signals.

3

Code

Review MedDRA coding recommendations.

4

Score

Measure case quality from 0–100.

5

Generate

Create a structured regulatory narrative.

6

Review

Qualified users inspect and refine the case.

7

Sign

Complete controlled dual electronic signatures.

8

Audit

Maintain an append-only record of activity.

AI + HUMAN REVIEW

AI accelerates the work. Humans own the decision.

Zen Health is designed around a simple principle:

01

AI

Triage · Recommend · Draft · Explain

02

Deterministic Controls

Validate · Score · Record

03

Medical Reviewers

Review · Approve · Sign

Intelligence without surrendering control.

WHY ZEN HEALTH

Faster review. Stronger evidence.

Built for pharmacovigilance

Purpose-built workflows for safety case review.

Measurable quality

Turn case quality into a visible, trackable signal.

Regulatory-ready controls

21 CFR Part 11 electronic signatures and append-only audit trails.

Human-in-the-loop

AI supports reviewers without replacing accountable medical judgment.

Traceable by design

Every important action leaves an attributable record.

BUILT FOR

Safety teams operating at scale.

Pharma & Biotech

Standardize safety review across products and teams.

CROs

Increase review capacity while maintaining process consistency.

Pharmacovigilance Teams

Reduce manual effort across high-volume case workflows.

Medical Reviewers

Spend less time navigating workflows and more time making clinical decisions.

Your safety workflow deserves better intelligence.

Accelerate ICSR review with PV case software designed for AI-assisted medical review, measurable quality, and 21 CFR Part 11 controls.

Zen Case AI

Pharmacovigilance case software built for regulated pharmacovigilance.